FAQ - Shipping, Sizing & Returns
Ordering & Shipping
How long does shipping take?
Every item is printed just for you in the USA in 1-3 business days, then shipped. US orders typically arrive 2-5 business days after that. You get tracking the moment it ships.
Do you offer free shipping?
Yes - free US shipping on orders over $50. Pro tip: a tee plus a mug usually gets you there, and your dog thinks you deserve both.
Where do you ship?
Currently the United States and United Arab Emirates, with more countries coming soon.
Product & Sizing
How do the tees fit?
Our tees are soft unisex cotton and true to size. If you like an oversized look, size up one. Crewnecks and hoodies run relaxed - order your usual size for a cozy fit, size up to live in it.
How do I care for my shirt?
Machine wash cold, inside out, tumble dry low. The print is part of the fabric - no cracking or peeling with proper care.
Returns & Support
What if my order arrives damaged or wrong?
Email hello@shopdogmomsociety.com with a photo within 30 days and we'll replace it free - no returns needed, no drama.
Can I exchange for a different size?
Because every item is made to order, we handle sizing issues case by case - email us and we'll sort you out. Check the size chart on each product page before ordering to be safe.
I have a question you didn't answer.
Email hello@shopdogmomsociety.com - a real human with a dog on her lap answers everything within 24 hours.